Empowering civil society: Overcoming barriers in digital governance

In the rapidly evolving realm of digital governance, civil society organisations (CSOs) play a pivotal role in championing inclusion, accountability, and grassroots perspectives. A recent panel discussion, moderated by Kenneth Harry Msiska and featuring voices from KICTANet, DiploFoundation, and Sarvodaya Fusion, delved into the unique challenges CSOs face and explored strategies to amplify their influence in shaping digital policies.

The challenges of representation

Despite their critical contributions, CSOs often face systemic barriers in global governance forums like ICANN, IETF, and ITU. As Stephanie Borg Psaila, DiploFoundation’s Director of Digital Policy highlighted, financial constraints are a recurring theme, particularly for Global South organisations.

Additionally, technical jargon and language barriers alienate many CSOs, a concern underscored by Msiska. Visa challenges and structural imbalances further limit participation, with African representatives facing disproportionate hurdles, as Rosemary Koech-Kimwatu from KICTANet noted.

Moreover, power imbalances within governance bodies, such as ICANN, reveal an outsized influence of the private sector, leaving CSOs underrepresented and sidelined.

CSOs as catalysts for change

Amid these obstacles, CSOs remain indispensable to internet governance. They amplify marginalised voices, balance stakeholder interests, and infuse grassroots perspectives into global discussions.

‘CSOs bring local knowledge and community insights to the table,’ emphasised one audience member, while Koech-Kimwatu described them as innovators and keen observers, offering forward-thinking practices. Despite financial struggles, CSOs often act as pipelines for tech policy talent, underscoring their enduring value.

Empowering civil society

To strengthen their role, panellists proposed targeted strategies. As Msiska suggested, regional collaborations could enhance collective influence and voting power. Engaging in research and becoming trusted policy advisors were also highlighted as priorities.

Koech-Kimwatu championed hybrid meeting formats and digital tools to improve accessibility, noting their post-pandemic success in fostering participation. Expanding youth-focused initiatives, such as those seen in the East Africa IGF, was deemed essential for ensuring a dynamic and diverse future workforce.

Funding emerged as a central theme, with Wachako advocating unrestricted support to boost CSO capacity and effectiveness. Institutional backing, including travel and digital participation aid, was also critical for levelling the playing field.

A call for structural reforms

The panel underscored the need for governance structures to evolve. As Paolo from Malawi suggested, clearly recognising CSOs as distinct constituencies within frameworks like ICANN is a step toward equitable representation. Leveraging local knowledge and creating mechanisms to address power disparities were also stressed as essential reforms.

Looking ahead

While initiatives like the CARDI project and KICTANet’s case study on African CSO participation are promising, unresolved issues persist. Power imbalances, talent retention, and harmonising diverse CSO interests remain pressing concerns.

As Msiska concluded, empowering CSOs requires capacity-building, sustainable funding, and structural changes. By addressing these challenges, the digital governance landscape can become more inclusive, ensuring that civil society perspectives shape policies for a more equitable digital future.

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.